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General

About NAATI certification and our services

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Documents

Document types and requirements

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Pricing, payment methods, and refunds

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Delivery

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General Questions

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Frequently Asked Questions

Browse Our FAQ Categories

General

Documents

Payment

Delivery

General Questions

What is a NAATI certified translation?

What document formats do you accept?

How long does a translation take?

Who accepts your translations?

Document Questions

What types of documents can you translate?

Do you need the original document for translation?

What's the difference between extract and full translation?

Can I get multiple documents translated together?

Payment Questions

What payment methods do you accept?

How is your pricing determined?

What is your refund policy?

Delivery Questions

How will I receive my translated document?

Will I receive a certified copy?

Do you offer express delivery?

Still Have Questions?