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    Translation process

    Our Advanced Translation Process

    How we deliver accurate, certified translations with speed and reliability using our advanced technology platform

    Translation process overview

    Our 3-Step Translation Process

    1

    Upload Your Document

    PDFJPG/PNGDOCXSCAN

    Upload your document through our secure platform. We accept all common document formats including PDF, JPG, PNG, and DOCX files.

    What Happens In This Step:

    Secure document upload with 256-bit encryption

    Automatic quality assessment of your document

    Instant word count and price calculation

    2

    Secure Payment

    VisaMastercardAmerican ExpressPayPal

    Complete your payment securely through our trusted payment gateway. We accept all major credit cards and PayPal.

    What Happens In This Step:

    PCI-compliant secure payment processing

    Instant order confirmation via email

    Transparent pricing with no hidden fees

    3

    Receive Your Translation

    Email DeliveryNAATI CertifiedPDF Format

    Our expert translators will complete your translation. Once ready, you'll receive a notification and can download your certified translation immediately.

    What Happens In This Step:

    Quality-checked translation by accredited translators

    Digital certificate and translator stamps added

    Secure download link sent to your email

    Try our translation service

    Experience the fastest document translation service in Australia

    Your Documents Are Safe With Us

    We prioritize the security and confidentiality of your documents at every stage of the translation process

    Secure Document Handling

    All documents uploaded to our platform are protected with enterprise-grade encryption. Our secure document handling system ensures your personal and sensitive information remains confidential.

    Confidentiality Agreements

    Our NAATI certified translators are bound by strict confidentiality agreements. Your documents will never be shared with third parties or used for any purpose other than completing your requested translation.

    Privacy Compliance

    We adhere to all Australian privacy laws and regulations. Our processes are designed to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 to protect your personal information.

    Secure Storage & Deletion

    Documents are stored on secure servers with limited access, and automatically deleted after completion of the translation service. You can also request immediate deletion of your documents at any time.

    Clear Pricing That Suits All Budgets

    Not sure which option to pick? Here's a quick guide:

    • Choose an Extract Translation if you'd like to use one of our existing translation templates. This is our most popular service.

    • Choose Full Translation if we don't have an existing template or if you need more than just key information translated.

    • Every order is reviewed and certified by a qualified NAATI translator and delivered digitally through our secure translation portal.

    Self-Service Extract
    $
    44.95
    per document+ Service Fee
    Average Turnaround: 1-24 hours
    Perfect for simple document extracts using one of our template
    Start Translation
    Extract key information yourself
    NAATI certified translation
    Average turnaround time from 1-24 hours
    Suitable for Australian government departments
    Email support
    Designed for clients who can complete their own translations but need NAATI certification for official use.
    Full Translation
    $
    64.95
    per page+ Service Fee
    Average Turnaround: 24-48 hours
    Complete translation for complex documents
    Start Translation
    Complete document translation
    All text, stamps, and annotations included
    NAATI certified translation
    Average turnaround time 1-3 business days
    Suitable for Australian government departments
    Priority Email support
    Ideal for complex or multi-page documents that require personalised handling, priority service, and fast turnaround.
    Extract Translation
    $
    59.95
    per document+ Service Fee
    Average Turnaround: 3-24 hours
    Our most popular choice for certified translations
    Start Translation
    NAATI translator extracts key information
    Professional translation service
    Average turnaround time 3-24 hours
    Suitable for Australian government departments
    Email support
    Perfect for standard documents such as birth or marriage certificates, a quick, accurate, and affordable professional translation option.

    The AcudocX Advantage

    PAcudocX is a document processing system that combines advanced OCR technology, machine learning, and human expertise to deliver faster, more accurate translations without compromising quality

    Note: AcudocX is a third-party platform that we utilise for our translation services. We do not own or have proprietary rights to the AcudocX technology

    AcudocX advantage overview

    Intelligent OCR

    Advanced optical character recognition to accurately extract text from various document formats

    Security Protocols

    Multi-layered encryption and secure document handling that meets international data protection standards

    Format Preservation

    Maintains original document layout, formatting and styling in the translated version

    Speed Optimisation

    Reduces processing time by automatically allocating your document to a NAATI certified translator

    Ready to Experience Our Superior Translation Process?

    Start your NAATI certified translation today with our simple, efficient process